This is a public service announcement about flu prevention. What is the mood of this public service announcement?

Shocking
Gentle
Serious
Upbeat

Pls excerpted from "hope is the thing with feathers" by emily dickinson [2] and sweetest—in the gale—is heard— and sore must be the storm— that could abash the little bird that kept so many warm— [3] i've heard it in the chillest land— and on the strangest sea— yet, never, in extremity, it asked a crumb—of me. in the last stanza, the author writes that the little bird “never … asked a crumb of me.” which type of figurative language is evident in these lines? a. onomatopoeia b. alliteration c. assonance d. personification