1. What are three techniques for highlighting in a memo and e-mail?
2. Why is the subject line of equal importance in a memo and an e-mail?
3.What makes a business letter different from either a memo or e-mail?

the group received an extra pound of butter for christmas.

the annex was delighted to hear that we'll all be receiving an extra quarter pound of butter for christmas.

answer: the correct answer is that he still ridicules people that look different.

explanation: in "the nose"   by nikolai gogol, the author sets up a satirical view of russian society. the book is divided into three parts and tells the story of collegiate assessor ('major') kovalyov, who gets up one morning without his nose. he later finds out that his nose has developed a life by itself, and has apparently surpassed him by attaining the rank of state councillor. the short story showcases the obsession with social rank that plagued russia after peter the great introduced the table of ranks. by allowing commoners to attain hereditary nobility through service to the state, a large population was given the chance to move up in social status. this opportunity, however, also gave way to large bureaucracies, in which many of gogol's characters worked.