What word do you use if its a person place or thing?

Read the excerpt below and answer the question. she was a small woman, short and straight-waisted like a child in her brown cotton gown. her forehead was mild and benevolent between the smooth curves of gray hair; there were meek downward lines about her nose and mouth; but her eyes, fixed upon the old man, looked as if the meekness had been the result of her own will, never of the will of another. in at least one hundred words, explain how this excerpt uses explicit and implicit details to describe sarah penn.

Jenna stood in front of the closed door. she knew she hadevery right to be here. your exam scores are just as high ascora's, she said to herself. there's no reason you shouldhave been left off the math team while cora was namedcaptain. she had never been one to rock the boat, but shecouldn't just let this lie. she pushed the door open and saw ms. jenson, the mathteam advisor, sitting at her desk. "ms. jenson? can i talk toyou for a minute? " her voice wavered, but she tried to lookconfident."sure," said ms. jenson, "but i hope this isn't about namingcora captain of the math team. i'm afraid my decision isfinal."jenna took a deep breath and prepared to plead her case. which statement best describes the external conflict in this passage?

Based on this excerpt the authors are mostly likely to attempt to answer which question?