The following scenario exemplifies which course concept best: Katie gets home from work and vents to her roommate about a situation with her boyfriend. "I know what’s going to happen. I’m about to call and tell him I’m too tired to hang out tonight. He’ll say ‘You obviously care more about work than me.’ I’ll say, ‘We’ve been through this. I need to make money right now. Of course I’d rather be with you than work.’ Then he’ll say, ‘Well, actions speak louder than words.’ And so on until we’re yelling through the phone and we hang up on each other."