Read the question below and answer the question that follows becky: (shouting)what does she have to do to be punished commit murder? vera: go easy on her becky; (irritably) but you know she does anything she ask him to do. it's not fair vera: grow up becky(screaming) you hate me! you never liked me! you only came to my school to spy on me because you are jealous of me you ugly witch, you pretender vera: (tears welling) i satisfied my golden chance tom to be with you stupid and you return it with nothing but insults. question: (a) identify becky shortcoming in the communication to vera? (b)what five good conversation skills should they have employed to enhanced a smooth communication