Which of the following types of business writing would you use to report a billing error?

résumé
letter
meeting minutes
application

The correct answer is B. Letter

Explanation:

The written communication used in job contexts or between different companies is usually referred as business writing that allows people involved in a company or business to communicate effectively, for doing this, there are types of writing depending on the purpose and communicative situation. In the case of internal communication and external communication, letters are the most common business writing used as this allows the communication between different companies or departments to report some situation, ask something or send any other type of formal message. Considering this, the best type of business writing to report a billing error to the same company or other company are letters as there are formal documents that allow the communication between departments or different companies and are very useful and appropriate to report any situation including an error.

the answers are:

1. dolores driscoll - b. first person minor

dolores is a minor character who happens to be driving the bus at the time of the accident. she narrates picking up each of the children and her last memory is the children being thrown around the bus.

2. billy ansel - a. first person major

billy loses his twins in the accident. he tells his own story, how he witnessed the accident and how he tried to the rescuers. he is a major character, as he is at the center of the story.

3. mitchell stephens - c. first person observer

mitchell enters the story after the accident. he is a lawyer who learns about the accident based on other characters observations. though he tells the story from a first person perspective, he is just an observer.

as for matcthing the message or lesson posted with the person who said them:

1."obviously, you can't control everything, but you are obliged to take care of the few things you can. i'm an optimist basically who acts like a pessimist. on principle. just in case." - dolores driscoll

2. "i could no longer believe even in life. . for me now the only reality was death." - billy ansel

the answer would be c