If you do use e-mail to send a complaint, it’s a good idea to
a. keep a copy so you have a record of the communication
b. cc the attorney general of your state so he or she can take action
c. print out a copy and mail it to yourself so you have a file copy
d. cc the owner of the company you are contacting so he or she is aware of the problem

In order really to hate white people, one has to blot so much out of the mind — and the heart — that this hatred itself becomes an exhausting and self-destructive pose. but this does not mean, on the other hand, that love comes easily: the white world is too powerful, too complacent, too ready with gratuitous humiliation, and, above all, too ignorant and too innocent for that. which sentence best explains how the use of parallelism in the excerpt supports baldwin's purpose? a. it proves baldwin's central idea by highlighting the obvious. b. it emphasizes the problems that prevent one from loving the white world. c. it explains why the white world is unable to replace hate with love. d. it enumerates the many ways of dealing with the white world.