Which of the following is not a step in the refusal process?
a.
state your position simply but firmly.
b.
apologize for saying no.
c.
suggest alternatives to the behavior being proposed.
d.
back up your words with your actions.

Out of the following, that which is NOT a step in the refusal process is - Apologizing for saying no. So, the right answer would be option B.

Explanation:

‘No’ is itself a statement. While refusing about something these five steps need to be kept in mind. First, an honest reason for saying “No” needs to be given.  Second, having the right body language that matches one’s words is important. Third, showing concern for others. Fourth, suggesting an alternative. Fifth, taking action based on what one says. So, apologizing for saying NO is not even a part of the refusal process.

c. misogyny

is your answer.

femininity is conveyed through bernice's personality. she doesn't act how the other girls act and everyone thinks she is weird. she learns how to act in a way that was considered femininely appropriate at the time. she becomes so popular but her attempts to be liked end up backfiring when she is pressured into bobbing her hair. the author wrote that bernice cut off her cousin's hair in revenge for tricking her to cut her hair. this was the authors way of trying to change the way feminine is defined and the way women are expected to act.