Which of the following is not a tool to find the main idea in a poem or story

Iam trying to  get  a call through to san francisco. (send, put)

Write a literary analysis essay about an intercalary chapter of the grapes of wrath. your essay should examine how the structure and language support the overall purpose, and it should include specific examples from the text to support your claim. your essay should include the following elements: • a claim that takes a clear stand on the author's purpose, supported by main points • evidence from the text that supports your claim and main points • commentary that the reader understand how your evidence should be interpreted • an introduction, body and conclusion that organize the content of your essay

How can an author give a reader more information about a character