Suppose you’re asked to write an informative report about a topic you know very well. what is the first step you should take?

a. write the first draft of the report
b. identify the audience and what they will need or want to know
c. organize any data you’ve found related to the topic
d. write down all the factors you know about the topic

Identify the audience and what they will need or want to lnow about the topic.

Explanation:

the sentence that best describes the tone of the passage from the radio broadcast compared to the passage from the book is b. the radio broadcast has a more surprised tone.

consider the text evidence: in the passage from the book, the description is more matter-of-fact. it is simply describing the things resembling little grey snakes, but there is no urgency in the description. on the other hand, in the passage from the radio broadcast, there is definetely urgency (you can tell from the expression used, "good heavens", which clearly indicates surprise.)