Unit 12 exceed customer expectations
learning outcome 1 understand how to exceed customer expectations
assessment criteria 1
1.1 explain how customers form expectations of the service they will receive
1.2 explain legislation, organisational policies and procedures that can limit or vary the
service offer
1.3 explain the types of actions that customers are likely to perceive as adding value
1.4 explain how to recognise when actions taken to offer added value could be built into the
service offer

for a basic paragraph, your biography should probably include facts like:

date and place of birth (and death, if applicable)major achievements education work facts hope this and the answer for the first is d

a phrase is a set of word that make a sense, an expression formed by two or more words.

" teacher´s dictum on the possession of human "

" made a pile practicing "

" lived to an impressive age and dies "

a clause, in a grammar way is a series of words that have a complete meaning.

" was irritated by the persecution of those who called themselves "

we need to see the document to answer the question