Which of the following is the most important element to include in a letter of complaint?
i. details about the product or service
ii. steps you have taken to correct the problem
iii. your contact information
a.
i and ii
b.
ii and iii
c.
iii only
d.
i, ii, and iii

Which textbook section would you use to identify the books and articles the author used or referred to in writing the book? introduction bibliography index table of contents

What can be inferred from the following sentence in the passage? then he asked me my name. scarcely had i uttered it when he made a gesture of astonishment. a) the sentence implies that the attendant knows the colonel. b) the sentence implies that the colonel is giving up on life. c) the sentence implies that the attendant is going to get fired. d) the sentence implies that the colonel recognizes the attendant's name.

Which is an example of a graphical source (apex) a. a book of poetry written by a well known speaker b. a nonfiction book about the economic consequences c. a chart that identifies the number of new homes d. a magazine article that reviews the latest books