In a paragraph, discuss 5 ways of applying correct telephone etiquette.

The five ways of applying correct telephone etiquettes are firstly, always state your name at the beginning of the call. Secondly, to improve your greeting and tone, try smiling when you say it. In addition, transfer the caller with the call, and be kind to people on hold. Moreover, be aware of and careful with names. Lastly, strive to help callers in every way.

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