Computers and Technology, 25.12.2021 09:30, cadenbukvich9923

Among the reasons for the failure of CRM programs are lack of: a. understanding of the requirements of CRM. b. buy-in and leadership from top management. c. software applications needed to support CRM. d. All of these are correct.

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Among the reasons for the failure of CRM programs are lack of: a. understanding of the requirements...