Before National Bank rolled out its new online banking system, it held numerous training sessions with managers and employees. It also executed a massive campaign to convince its customers of the benefits of the new system and to educate them on using it. These activities were all part of the bank's .

there is no universally accepted definition of art. although commonly used to describe something of beauty, or a skill which produces an aesthetic result, there is no clear line in principle between (say) a unique piece of handmade sculpture, and a mass-produced but visually attractive item. we might say that art requires thought - some kind of creative impulse - but this raises more questions: for example, how much thought is required? if someone flings paint at a canvas, hoping by this action to create a work of art, does the result automatically constitute art?

b. xor is the correct answer