You are working at the help desk and you get a message that a user cannot access the Internet. You open a command prompt, ping the workstation's IP address, and get a response. You ask the user to try the Internet again. He does so with the same result-no connection. Which type of device is most likely to be the problem

1. which of the following statements are true about routers and routing on the internet. choose two answers. a. protocols ensure that a single path between two computers is established before sending packets over it. b. routers are hierarchical and the "root" router is responsible for communicating to sub-routers the best paths for them to route internet traffic. c. a packet traveling between two computers on the internet may be rerouted many times along the way or even lost or "dropped". d. routers act independently and route packets as they see fit.