1.a. Write three key organs that are involved in effective listening. 5 marks. b. Explain the following forms of non-listening: 10 marks each
i Pseudolistening.
ii Selective listening.
iii Literal listening.
iv Monopolising
c. List three obsta

While inserting images, the picture command is usually used to insert photos from a digital camera, and the clip art command is usually used to a. edit the sizes and other characteristics of photos that have been inserted. b. take a screenshot of an image and copy it to the clipboard for pasting. c. search for drawings or other images from a library of prepared pictures. d. make illustrations using lines and shapes that are easy to manipulate.