Computers and Technology, 23.06.2021 16:10, AutumnJoy12

You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated. What should you do?
A. Tell the user to wait until you are scheduled to be in that location.
B. Escalate the call to another technician or your supervisor.
C. Drive to the other location as soon as possible and update the driver.
D. Establish a Remote Desktop connection and update the driver.

Answers: 1

Show answers

Other questions on the subject: Computers and Technology

Computers and Technology, 21.06.2019 21:00, 1991987

When a rectangular region is defined using an appropriate style, which value matches the specified edge of the clipping region to the edge of the parent element?

Answers: 3

continue

Computers and Technology, 22.06.2019 00:30, Angellbatton6763

At an open or uncontrolled intersection, yield if a. your road is paved and the crossroad is not b. the cross road is paved and yours is not c. you have two or more passengers in your vehicle d. you did not yield in the last intersection

Answers: 1

continue

Computers and Technology, 22.06.2019 05:00, edjiejwi

Lisa has a section of her document that she would like to include in the index. which option should lisa choose? mark index mark entry insert endnote add text

Answers: 3

continue

Computers and Technology, 22.06.2019 14:20, capo9972

Cengagenowv2 is a comprehensive online learning tool. using cengagenowv2, you may access all of the following except: 2. each time you log in, cengagenowv2 automatically performs a system check and informs you if your computer does not meet the cengagenowv2 system requirements. 3. which tab/page allows you to easily track your assignment scores, number of submissions, time spent, as well as the ability view assign

Answers: 3

continue

Do you know the correct answer?

You provide desktop support for a small company. The company has two locations in the same city, but...