Computers and Technology, 31.05.2021 15:20, jasminevargasolea

Which two benefits can be expected from KCS adoption if universal Containers wants to implement best practices for its customer support teams and has decided to follow a Knowledge-Centered Support (KCS) methodology? A. A knowledge article life cycle that is implemented correctly the first time and does not need to change.

B. A knowledge article life cycle that evolves based on usage and demand.

C. Reduced issue resolution time

D. Reduced first contact resolution.

Answers: 2

Show answers

Other questions on the subject: Computers and Technology

Computers and Technology, 23.06.2019 20:30, maryanapritchak1829

If chris has a car liability insurance, what damage would he be covered for

Answers: 1

continue

Computers and Technology, 24.06.2019 00:50, anthonycraig0205

3. what is the output of the following statements? temporary object1; temporary object2("rectangle", 8.5, 5); temporary object3("circle", 6, 0); temporary object4("cylinder", 6, 3.5); cout < < fixed < < showpoint < < setprecision(2); object1.print(); object2.print(); object3.print(); object4.print(); object1.set("sphere", 4.5, 0); object1.print();

Answers: 1

continue

Computers and Technology, 24.06.2019 12:00, tipbri6380

An npn transistor is correctly biased and turned on if the a. base is negative. b. collector is negative. c. collector is positive with respect to the emitter and negative with respect to the base. d. collector is the most positive lead followed by the base.

Answers: 1

continue

Computers and Technology, 24.06.2019 17:00, harlon852

The length of time that a slide appears before automatically advancing to the next slide can be set in the timing group under the transitions tab. transition to this slide group under the transitions tab. timing group in the master slide view. transition to this slide group in the master slide view.

Answers: 1

continue

Do you know the correct answer?

Which two benefits can be expected from KCS adoption if universal Containers wants to implement best...