Computers and Technology, 24.05.2021 15:10, sweatsierra

A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically. Which of the following steps should the technician take NEXT to resolve the problem?

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A SOHO user reports desktop applications are performing slowly, and no emails have been received all...