The safest action to take if someone claiming to be from your banks calls you to ask for account information is to
a pull up the bank website and compare information
b hang up and call back using the banks official phone number
c ask the caller to explain the account information they need in more detail
d provide only your name and account number

The correct option is (B) hang up and call back using the banks official phone number

There are a lot of cases where people pretend to call from the banks where the receivers have the account. The caller tries to take the information from the receiver and pretends to be the bank official. If there is any doubt then the receiver should hang up the call and call back the official number of the bank to confirm that whether somebody has called from the bank to get the information.

The safest action to take if someone claiming to be from your banks calls you to ask for account information is to hang up and call back using the banks official phone number.

Further explanation:

If someone have call from bank and they are asking for banking details like bank account number, debit card number, pin, CVV number or other banking information. Immediately refuse to give such sensitive information. Now days, banks are sending messages to not share your banking details over phone with anyone even if it is a banking officer. These sensitive information (banking details) can be misused and many case have been seen in which the account balance of individual is showing zero.

Also, file a complaint in the nearest police station against the person who called you and also inform the banking officer for the same from your registered mobile number to the bank’s official phone number.

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Answer details:

Grade: Middle School

Subject: Business

Chapter: Banking System

Keywords:

Bank, credit card, debit card, pin, OTP, CVV, account number, call, banking officer, registered mobile number, complaint, police station, sensitive information