Ineed right i will give a to who ever answers this

part one. review the two e-mail messages below for their adherence to the guidelines for professional e-mail correspondence you have learned in this section. first, explain why the message is not appropriate for the workplace. then revise each message to make it more appropriate for workplace communication.

e-mail a:
hey! i need the training manual 2 read b4 my next shift. r u dun with it?

e-mail b:
this customer called today and totally yelled at me. she said there was a mistake on her bill, but i totally did not cause the problem. she went on and on about how this was the fourth time there was a mistake on her bill or something like that. like i care! but she's gonna call again tomorrow. what do you want me to do to get this lady off my back?