Felicia has been having problems with her computer. her documents won’t open, her computer is running slow, and programs automatically open. which preventive measure did she fail to take, because of which this is happening?
a.) cleaning hardware
b.) clearing unwanted files
c.) backing up data
d.) updating system software
e.) installing antivirus software

solution:

this situation is called an ip conflict.

data from a server is sent in small bits called packets. in an ip conflict, some packets will end up in one computer while some other packets will end up in another computer.

so…overall none of the computers get the data as the original message or picture being sent by the server cannot be retrieved with only half the packets. so it will show up as an error.

thus the final answer is d.