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Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

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What is the primary difference between the header section of a document and the body? a. the body is displayed on the webpage and the header is not. b. the header is displayed on the webpage and the body is not. c. the tag for the body is self-closing, but the tags for the headers must be closed. d. the tag for the header is self closing, but the tag for the body must be closed.