What allows customers to use the Web to find answers to their questions or solutions to their problems? a. Contact center
b. Web-based self-service
c. Call scripting
d. Website personalization

Why the bear has a slunky tail determine the meaning of the word slunk in the story

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What is the purpose of a computer network needs assessment? to analyze which workers need more training to improve their performance to compare worker productivity to determine what steps employees can take to increase company revenue to evaluate how to move from the current status to the desired goal