Which area located at the top of the word screen includes home , insert , and page layout ?

Ribbon

Explanation:

The Ribbon is a user interface element which was introduced by Microsoft in Microsoft Office 2007. It is located below the Quick Access Toolbar and the Title Bar. It comprises seven tabs; Home, Insert, Page layout, References, Mailing, Review and View. Each tab has specific groups of related commands.

leaning back,   no eye contact,   fidgeting in the seat