Marina receives a call from an angry customer, who claims a product is not working properly. Marina should provide quality customer service by . (3 points) a

explaining that all sales are final

b

providing the customer a choice between a refund or a replacement

c

sympathizing with the customer and sharing a similar personal story

d

telling the customer about an upcoming sale

HELP PLZZ!!

Who can provide you with a new password when you have forgotten your old one? your provide you with a new password in case you forget your old one.

Which of the following statements is false? a. a class can directly inherit from class object. b. if the class you're inheriting from declares instance variables as private, the inherited class can access those instance variables directly. c. a class's instance variables are normally declared private to enforce good software engineering. d. it's often much more efficient to create a class by inheriting from a similar class than to create the class by writing every line of code the new class requires.

Ais a picture icon that is a direct link to a file or folder