Computers and Technology

Eureka! (Part 1) Eureka! is a telephone- and Internetbased concierge service that specializes in obtaining things that are hard to find (e. g., Super Bowl tickets, first-edition books from the 1500s, Fabergé eggs). It currently employs 60 staff members who collectively provide 24-hour coverage (over three shifts). They answer the phones and respond to requests entered on the Eureka! website. Much of their work is spent on the phone and on computers searching on the Internet. The company has just leased a new office building and is about to wire it. What media would you suggest the company install in its office and why?

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Eureka! (Part 1) Eureka! is a telephone- and Internetbased concierge service that specializes in obt...

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