How can posting negative comments online or in social media affect you?

Negative comments on social media can only damage your brand's reputation if they go unanswered. Ignoring a negative comment would not only give another reason to the angry client to dislike your brand online but will also damage your social proof.

the file button then you go to insert tab and click insert hyperlink.

something will pop up that says “know the answer? answer now! ” and you click on it and write your answer. after you are done, submit it.