Use the paragraph underneath to answer the four questions. Health information management is a rapidly-growing sector that directly affects healthcare costs. Every specialized area has its own vocabulary, and health information management is no exception. Conduct an Internet search to learn about Electronic Medical Records (EMR), Computerized Provider of Order Entry (CPOE), and a Clinical Decision Support System (CDSS). Briefly define and then state how they might be used (1-2 sentences per type of system).
You are planning a preliminary investigation of Dr. Jones's request (see pg 57-64 in the 11th edition for help). For each step, describe the steps you will take, the methods you will use, and the information you will seek. Also explain how you plan to define the project's scope and why this task is so important.
Based on what you know about New Century, conduct a feasibility study that includes operational, technical, economic and schedule feasibility. Describe the results (briefly) and explain how you reached your conclusions. Keep to 1-2 sentences for each type of feasibility.
Prepare a brief preliminary investigation report for Dr. Jones.
Case Study details New Century Wellness Group offers a holistic approach to healthcare with an emphasis on preventive medicine as well as traditional medical care. In your role as an IT consultant, you will help New Century develop a new information system. Background New Century Wellness Group is interested in a new information system to support its business and health information management needs. The new system would replace a mix of paper-based and fragmented computer systems. Dr. Jones had previously asked you to work with him as a systems analyst and help the group develop an information system that will support current operations and future growth. You will explore the possibility of a business support system for the scheduling, billing, accounting and payroll functions of the practice as well as a system to support the clinical applications of Electronic Medical Records (EMR), Computerized Provider Order Entry (CPOE) and a Clinical Decision Support System (CDSS) At your next meeting, Dr. Jones explains what the practice have in mind in more detail. They are looking for a medical practice software solution that allows each office worker to conduct their job more efficiently. He explains to you what systems they are looking for from the perspective of a patient who comes into the office. Lisa Sung schedules a patient’s appointment and the patient comes into the office for the first time. On this appointment, an EMR is started for the patient that includes the patient’s demo-graphic information, medical history, and insurance information. A patient may be coming in to see any one of the health care providers, including a physician, nurse practitioner, physical therapist or the nutritionist. These providers would entry any orders or prescriptions into the EMR with the CPOE system. The providers who use the EMR and CPOE system are supported by the CDSS. Patients often schedules a follow-up appointment before leaving the practice office. After a patient’s visit, Susan Gifford, who maintains the patient medical records, reviews the record to ensure they are complete. Carla Herrera orders any supplies needed to replaces items used by the patient. Tammy Alipio begins billing the patient’s insurance provider for services that were rendered to the patient. Tom Capaletti follows up on the billing to ensure the practice is getting paid for all claims. Dr. Jones also tells you that the system should also include modules to support Fred Brown and Corinne Summers in HR and payroll. You explain to Dr. Jones that you would like to conduct a preliminary investigation that will give you the information you need to make recommendations about what system they should pursue. Dr. Jones agrees to your investigation and you set up a follow-up appointment in one month.