Nicole and Jeannette have been hired as consultants to develop a state-of-the-art information and operating system that features POS, inventory management tools, and wine club membership tracking for Carol Shelton Wines, a small boutique producer, to enable better strategy execution. How has Carol, owner of the winery, justified retaining Nicole and Jeannette and adopting the new IT system

Carol's main desire is to increase workforce productivity and retention.

Explanation:

When it comes to this situation, execution of strategy is very important in the attainment of the performance improvement goals and objectives, and in this view, productivity and performance will be improved through the use of the operating system.

It promotes an enhanced delivery of objectives and goals that have been set since they all will be working to make sure that the system is a success.