Computers and Technology, 28.02.2020 18:54, templetiggerxyz

While investing an email issue, a support technician discovers no user can access their email accounts on the company’s email server connected to the private LAN. Pinging the email server form several workstations on the LAN results in 0% packet loss.

Which of the following is the next step the technician should take in troubleshooting the issue?

Contact ISP, inform provider of issue, ask provider to check server.
Verify server has valid IP address on Lan subnet
Escalate problem to server admin to check issues with server.
Check workstations on Lan for APIPA configuration.

Answers: 3

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While investing an email issue, a support technician discovers no user can access their email accoun...