You work at a call center of a large bank where you answer credit card services related questions from customers. Lately, you have noticed an increased number of customers enquiring if you had initiated a call. There can be a scam in progress. TrueFalse

True.

Explanation:

Whenever the user works in a wide bank help desk where he responds to client queries relevant to credit card products. He has recently identified an increasing amount of people asking if he would have established a request.  

A scam might be underway because the customers have issues related to the credit card and in general it most real thing that may customers face the following issues.

i think the answer is a or d