An innovation stream begins with a technological discontinuity, which is a scientific advance or a unique combination of existing technologies creating a significant breakthrough in performance or function.

Michael has written an e-mail to his employees that describes a new product special that will be introduced to the customers next week. by taking time to make sure the e-mail is well written, logical, and organized, michael has made sure his message has the characteristics of a) effective communicationb) ineffective communicationc) barriers to communicationd) workplace communication