Universal Containers wants to maintain Service Level Agreements on its customer cases. Customers are provided different service levels based on their Services agreement. The VP of Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages. Which Service Cloud feature should the Consultant recommend to address this requirement?

1. which of the following is a search engine? a) mozilla firefox b)internet explorer c)google d)safari 2. which of the following statements is true? a) all search engines will provide the same results when you enter the same query. b) all search engines use the same amount of advertisements. c) some search engines are also browsers. d) search engines often provide different results, even when you enter the same query.

What key should you press and hold to select and open multiple files at one time? enter alt control esc

Match the function to its purpose. fast worth 50pts.