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Match the steps of the process to julia's analysis. 1. analyze choices. current costs for making phone calls to foreign countries averages between five and ten cents a minute. 2. determine the goals. julia needs to reduce the cost of telecommunications without reducing her employees' ability to do their jobs. 3. gather data. the corporate computer network will be able to handle the increased traffic that will occur as a result of voip. 4. evaluate the decision. julia will have her it department set up voip in the smallest domestic office. 5. make the decision. julia will have employees document the benefits and problems that result from using the new technology.

1. before plugging in a new device to a computer you should unplug all other devices turn off the computer turn on the computer 2. many of the maintenance tools for a computer can be found in the control panel under administrative tools display personalization

All of the following are characteristics that must be contained in any knowledge representation scheme except