What is crm software designed to do?
a.
manage a company's cash reserve
b.
track and manage customer relationships
c.
balance a company's accounting ledger
d.
report on the company's current ratio

i already took the test the answer is b.

Option B is the correct option.

Explanation:

CRM(Customer relationship management) software is generally designed to track the orders and services of the customers and also manages the relationship with their customers. In other words, CRM is an application that helps the company to interact with its valuable customers and helps to establishes a good relationship with the customers with the company.

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