Please help meh with dis

Iknow the answer to 13 is b and 14 is d. i just need to know why the correct answers are correct

How much heat is released upon converting one mole of steam (18.0 g) from 100.0 ∘c to water at 25.0 ∘c? show work and constants, trying to figure out how it works. only given the heat capacity for steam and water so try to only use that

What does a complete balanced chemical equation include? a. exothermic coefficients b. endothermic coefficients c. valence electrons d. molar coefficients