A product's selling points a. are its most attractive features b. are the particular advantages that purchasers can realize from the product c. focus on what the user experiences or gains d. refer to its different prices at various sales locations e. refer to the specific locations at which the product is sold

Southeastern oklahoma state university's business program has the facilities and faculty to handle an enrollment of 2,000 new students per semester. however, in an effort to limit class sizes to a "reasonable" level (under 200 generally), southeastern's dean, holly lutze, placed a ceiling on enrollment of 1,600 new students. although there was ample demand for business courses last semester, conflicting schedules allowed only 1,440 new students to take business courses. the utilization rate for southeastern=%the efficiency rate for southeastern=%