Business, 05.11.2021 21:00, hamilclips6805
Scenario 1
A family on a five-day cruise to the Bahamas books a snorkeling trip during one of the days the ship is docked at the island of Nassau. But the day of their excursion, the weather is pretty bad. The company running the excursion—which is endorsed by the cruise line—won’t give them a refund, though, and says the trip goes “rain or shine.” Feeling that the trip would not be safe for their children, the family decides not to go but heads immediately to the cruise guest services department to complain.
What are the facts?
How does the guest feel?
How would you acknowledge the guest’s feelings?
What would be your solution?
How would you follow up with the guest?
Answers: 2
Business, 22.06.2019 21:50, edgarsandoval60
By which distribution system is more than 90 percent of u. s. coal shipped? a. pipelinesb. trucksc. waterwaysd. railroadse. none of the above
Answers: 1
Business, 22.06.2019 22:00, sandovalito
Indicate whether each of the following companies is primarily a service, merchandise, or manufacturing business. if you are unfamiliar with the company, use the internet to locate the company's home page or use the finance web site of yahoo. 1. alcoa inc. 2. boeing 3. caterpillar 4. citigroup inc. 5. cvs 6. dow chemical company 7. ebay inc. 8. fedex 9. ford motor company 10. gap inc. 11. h& r block 12. hilton hospitality, inc. 13. procter & gamble 14. suntrust 15. walmart stores, inc.
Answers: 3
Scenario 1
A family on a five-day cruise to the Bahamas books a snorkeling trip during one of the...
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