1. What traits and skills can help explain the successful strategic leadership by Ghosn? 2. How would you describe Ghosn’s style of leadership?

3. What cross-cultural issues may have been important for changing Nissan?

4. What evidence is there in this case study to suggest that Ghosn possesses a ‘global mindset’?

5. What evidence is there in this case study to suggest that Ghosn is a flexible leader or otherwise and what is the impact/consequences on Nissan?

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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answer; empowerment and collaboration;