Business, 05.10.2021 02:20, Andinojose
Choose the best course of action for each of the following scenarios.
A customer is angry and yelling because no one has been able to resolve an issue with her
product.
As a customer service agent, you are responsible for requesting a replacement part for a customer who is upset that his product needs one.
A customer is being rude to you and using off-color language. You respond
by
.
As a professional customer service agent, your ability to stay positive and focused on finding a solution that satisfies the customer is known as
.
Answers: 3
Business, 22.06.2019 06:30, solphiafischer
Individual consumers belong to which step of choosing a target market? possible customers competition demographics communication
Answers: 2
Business, 22.06.2019 12:00, hannaboo53
Identify at least 3 body language messages that project a positive attitude
Answers: 2
Business, 22.06.2019 13:50, trillsmith
Read the following paragraph, and choose the best revision for one of its sentences. dr. blake is retiring at the end of the month. there will be an unoccupied office upon his departure, and it is big in size. because every other office is occupied, we should convert dr. blake’s office into a lounge. it is absolutely essential that this issue is discussed at the next staff meeting. (a) because every other office is occupied, it’s recommended that we should convert dr. blake’s office into a lounge. (b) because every other office is filled, we should convert dr. blake’s office into a lounge.
Answers: 2
Choose the best course of action for each of the following scenarios.
A customer is angry and yell...
Biology, 16.04.2020 00:08
Mathematics, 16.04.2020 00:08
Computers and Technology, 16.04.2020 00:08
History, 16.04.2020 00:08
Mathematics, 16.04.2020 00:08
History, 16.04.2020 00:08
Biology, 16.04.2020 00:08