Cameron and Drake are making plans for Saturday. Cameron wants to go bowling. Drake does not bowl well and prefers to shoot hoops at the YMCA. Cameron wants Drake to have a good time so he agrees shooting hoops will be fun for both of them. Cameron's decision to shoot hoops is an example of . compromise

evaluation

mediation

arbitration

(compromise)

You work as the sales manager for a company that sells office supplies to businesses of all sizes. because the profit margins are razor-thin, you need to ensure that you are getting the very best prices on paper, pencils, pens, post-it notes, and other office supplies from the manufacturers. when reviewing the quarterly profit statement, you realize that your costs are higher than they should be, and you trace the higher costs back to an employee who has been lax about getting competitive bids to ensure the lowest prices. when you conduct your research to determine the reason for the higher costs, and take action to bring those costs back down, in which of the key management processes are you taking part?