The Wallace Company of Houston is a distributor of pipes, valves, and fittings to the refining, chemical, and petrochemical industries The company was a recent winner of the Malcolm Baldrige National Quality Award. One of the steps the company takes to monitor the quality of its distribution process is to send out a survey twice a year to a subset of its current customers, asking the customers to rate the speed of deliv-eries, the accuracy of invoices, and the quality of the pack-aging of the products they have received from Wallace. a. Describe the process studied. b. Describe the variables of interest. c. Describe the sample. d. Describe the inferences of interest. e. What are some of the factors that are likely to affect the reliability of the inferences?

Tony prince is the project manager for the recreation and wellness intranet project. team members include you, a programmer/analyst and aspiring project manager; patrick, a network specialist; nancy, a business analyst; and bonnie, another programmer/analyst. other people are supporting the project from other departments, including yusaff from human resources and cassandra from finance. assume that these are the only people who can be assigned and charged to work on project activities. recall that your schedule and cost goals are to complete the project in six months for under $200,000.task 2identify at least eight milestones for the recreation and wellness intranet project. write a short paper describing each milestone using the smart criteria. discuss how determining these milestones might add activities or tasks to the gantt chart. remember that milestones normally have no duration, so you must have tasks that will lead to completing the milestone.