Oddo's Pizza is a restaurant that recently implemented a new system to identify and gather information about its regular customers. It rewards these customers by giving them gift coupons and cash prizes. This practice is an example of . a. total quality management b. customer relationship management c. profit maximization d. organizational optimization

How did lani lazzari show her investors she was a good investment? (site 1)

Working with a word processor requires more than just a knowledge of typing. a good word processor includes a number of tools designed to aid in formatting documents to meet the needs of the reader. in this project you will use your word-processing skills and a basic knowledge of apa style to format a research paper. the skills you will need for this project include the following: adjusting line spacing (double-spacing) breaking text into pages (page break) centering text changing the font, style, and size of the text editing text inserting page numbers inserting a table using spell check

The treasurer for pittsburgh iron works wishes to use financial futures to hedge her interest rate exposure. she will sell five treasury futures contracts at $139,000 per contract. it is july and the contracts must be closed out in december of this year. long-term interest rates are currently 7.30 percent. if they increase to 9.50 percent, assume the value of the contracts will go down by 20 percent. also if interest rates do increase by 2.2 percent, assume the firm will have additional interest expense on its business loans and other commitments of $149,000. this expense, of course, will be separate from the futures contracts. a. what will be the profit or loss on the futures contract if interest rates increase to 9.50 percent by december when the contract is closed out