Jared works in a clothing store and hears a customer complain about a damaged shirt he bought. What behavior can Jared show to demonstrate good communication skills with a client? o) prevent the customer from quickly explaining the store's return policy o b) return what they heard once the customer has finished talking c) ask the customer how the shirt was damaged d) promise the customer a full refund even though it is against the policy

At december 31, 2016, pina corporation had the following stock outstanding. 10% cumulative preferred stock, $100 par, 107,810 shares $10,781,000 common stock, $5 par, 4,026,000 shares 20,130,000 during 2017, pina did not issue any additional common stock. the following also occurred during 2017. income from continuing operations before taxes $21,950,000 discontinued operations (loss before taxes) $3,505,000 preferred dividends declared $1,078,100 common dividends declared $2,300,000 effective tax rate 35 % compute earnings per share data as it should appear in the 2017 income statement of pina corporation