You are trying to get your employees excited for the new corporate strategy for attracting customers. You know many will likely be nervous about this new approach so you plan to focus on presenting this information confidently and tying it to the team's pre-established goal of expanding the customer base. This strategic approach to communication is an example of which change behavior

True or false: banks are required to make electronically deposited funds available on the same day of the deposit

Identify an organization with the low-total-cost value proposition and suggest at least two possible measures within each of the four balanced scorecard perspectives.

Garrett is an executive vice president at samm hardware. he researches a proposal by a larger company, maximum hardware, to combine the two companies. by analyzing past performance, conducting focus groups, and interviewing maximum employees, garrett concludes that maximum has poor profit margins, sells shoddy merchandise, and treats customers poorly. what actions should garrett and samm hardware take? a. turn down the acquisition offer and prepare to resist a hostile takeover. b. attempt a friendly merger and use managerial hubris to improve results at maximum. c. welcome the acquisition and use knowledge transfer to impart sam hardware's management practices. d. do nothing; the two companies cannot combine without samm hardware's explicit consent.