21. Website: https://www. responsibletravel. com/ Responsibletravel. com (RT) was launched in April 2001, with backing from Anita Roddick (the
founder of the Body Shop). It is the first and largest business promoting and selling responsible
and eco-travel globally. RT likes to get the inside track on places, to discover travel secrets away
from the tourist crowds. It has found specialists who know places intimately to run the tours help
you to travel like a local'. RT wants to ensure the place its customers travel to remain special
unspoilt by tourism.
RT bases its entire operation on a socially and ecologically sustainability model that aims to help
rein invent the tourism industry for the long-term benefit of local people, the environment,
travelers and the tourism industry. The entire premise of RT's business is to market and distribute
more responsible holidays, thereby creating more jobs for local people, greater income for local
people and increased benefits for conservation, whilst at the same time minimizing negative
impacts on local environments and cultures.
A) Formulate a definition for the term 'social sustainability in your own words (RAK) *

8. agreement and disagreement among economists suppose that bob, an economist from a university in arizona, and cho, an economist from a public television program, are arguing over saving incentives. the following dialogue shows an excerpt from their debate: cho: i think it's safe to say that, in general, the savings rate of households in today's economy is much lower than it really needs to be to sustain an improvement in living standards. bob: i think a switch from the income tax to a consumption tax would bring growth in living standards. cho: you really think households would change their saving behavior enough in response to this to make a difference? because i don't. the disagreement between these economists is most likely due to . despite their differences, with which proposition are two economists chosen at random most likely to agree? rent ceilings reduce the quantity and quality of available housing. immigrants receive more in government benefits than they contribute in taxes. having a single income tax rate would improve economic performance.

Edna gomez is the founder of the restaurant chain good and green. she ensures that the products in her stores are ethically and responsibly sourced. most products are therefore 100 percent organic and all packaging is manufactured from recycled material. also, her company sources ingredients from farms within 100 miles from her locations. edna's belief is that her restaurants should be able to support the community at large. which of the following terms best describes edna gomez? a. headhunter b. category captain c. social entrepreneur d. trade creditor

Read the overview below and complete the activities that follow. apartment complexes often look for ways to recruit new tenants and retain current tenants. although apartment complexes offer the tangible benefit of shelter to their tenants, many apartment complexes also offer additional services to tenants to encourage tenants to stay or to support the rent prices. the following scenario identifies the several service gaps of a company that runs an apartment complex as well as solutions for reducing these service gaps. concept review: customers have certain expectations about how a service should be delivered. a service gap occurs when the delivery of a service fails to meet customer expectations. there are four types of service gaps: knowledge gap, standards gap, delivery gap, and the communications gap. it is important for marketers to identify these gaps and develop strategies for minimizing them. match the example or solution to the appropriate service gap category.1. wait for repairs 5. train employees well2. understand expectations 6. incentives for tenants3. do not overpromise 7. family movie night4. empower employees 8. delayed lawn careservice gap example solutionknowledge gap standards gap delivery gap communication gap