Georgia was responsible for dealing with customer complaints. She had a customer who was very angrily accusing the store's sales associate of
disrespecting him while attending to him. What should Georgia do?
O A. Offer a store gift card to the customer in order to make amends
for the wrong.
B. Apologize and ask for details about the situation.
O C. Give the employee a stern lecture and make him apologize to the
customer.
D. Fire the employee.

1. what are the unique operational challenges to delivering fresh meals? 2. why is speed of delivery so important for delivered meals? what variety of options contribute to this performance metric? 3. how could operations management concepts be utilized to improve the performance of freshly? 4. what are your typical product delivery times? what would be required to speed these up? 5. what are your delivery batch quantities? how could you reduce batch size and reduce delivery cost simultaneously using operations management concepts?

Ellen and george work for the same company. ellen, a gen xer, really appreciates the flextime opportunities, while george, a baby boomer, takes advantage of the free computer training offered at the company. these policies are examples of

When the benefit of one particular use of a resource is greater than the opportunity cost, then that resource is which of the following? a. not scarce b. being used efficiently c. a normal good d. non-excludable