Natalie is the new customer service manager for Stetson's Hotels. Natalie is looking to improve several factors of customer service using social media. Natalie's first step is to brainstorm ideas of how different customer service factors could be improved through specific social media actions. In today's world of instant communication and social media, customers expect help immediately, at any hour of the day, on any day of the week. Customers also expect to be able to communicate with brands using the method of their choice, which increasingly involves social media tools. Many of the world's companies use social media for activities that include some form of customer service. Activities include responding to customer comments about a good or service, resolving problems customers encounter with products, answering requests for information, addressing complaints, gathering competitive information and new product ideas, and quantifying the number of people who like or show interest in the firm's products.
Required:
Write down the specific social media activity to the most appropriate customer service objective that it helps to improve.
Answers: 2
Business, 22.06.2019 02:50, isbella29
Wren pork company uses the value basis of allocating joint costs in its production of pork products. relevant information for the current period follows: product pounds price/lb. loin chops 3,000 $ 5.00 ground 10,000 2.00 ribs 4,000 4.75 bacon 6,000 3.50 the total joint cost for the current period was $43,000. how much of this cost should wren pork allocate to loin chops?
Answers: 1
Business, 22.06.2019 20:00, pickles3233
What is the difference between total utility and marginal utility? a. marginal utility is subject to the law of diminishing marginal utility while total utility is not. b. total utility represents the consumer optimum while marginal utility gives the total utility per dollar spent on the last unit. c. total utility is the total amount of satisfaction derived from consuming a certain amount of a good while marginal utility is the additional satisfaction gained from consuming an additional unit of the good. d. marginal utility represents the consumer optimum while total utility gives the total utility per dollar spent on the last unit.
Answers: 3
Natalie is the new customer service manager for Stetson's Hotels. Natalie is looking to improve seve...
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